Shipping & Delivery

Shipping Country / Region

United States(except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Virgin Islands);,Australia,United Kingdom,Germany,France.Italy,Netherlands,Spain.and other European Countries as well

Delivery Service

Now we provide free shipping for all orders over $29.99 .$5.99 flat rate on orders under $29.98

Shipping Method & Delivery Time

All orders are shipped from our local warehouse in United States, Australia , Germany ,United Kingdom.

1. United States ,Australia,Canada: 3-5 days
2. Ireland, Belgium, Poland, Denmark, Germany, France, Finland, Netherlands, Czech Republic,Norway, Portugal, Sweden, Switzerland, Slovakia, Spain, Italy, United Kingdom: 3-5 days
3. Other Europe Countries: 3-7 days
   

*Weekends and holidays are not counted as working days.

*Order processing time can take between 1-2 business days.

*Total Shipping time is 4-7 business days as usual.

Orders Tracking

1. After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details. And your order will proceed to our local warehouse and the order will be ready within 24-48 hours.
   
   2. Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information, and package tracking number, and you are also able to track the status of your order through the email. Your package will typically be delivered within 3-7 business days.
   
   3. Delivery time and transportation time are for reference only.

Tariff  

SHENTEC will pay for all the tariffs. Our customers do not need to pay any tariff fees. If you are charged tariff fees by customs, please contact us for help or reimbursement. (sales@shentec.com ).

GST/VAT/HST and other fees

We collect GST according to the local policy of your shipping place and you can see the details on your order. After completing your order, you do not need to pay GST to customs or local authorities. If you are charged with GST by customs or local authorities, please contact us for help or reimbursement. (sales@shentec.com ).

 

Shipping Support

Our site is always available whenever you want to upgrade your ride. That means your orders can be placed 24/7. However, if delayed delivery or out of stock, we will contact you. Our passionate customer support team is happy to help with any questions or concerns. Please contact customer support at sales@shentec.com