FAQ
Frequently asked questions (FAQ) for power tool battery, laptop batteries, and battery chargers.
About Shentec Battery
I want to take an in-depth look at Shentec. Are product features and specifications or datasheets available?
For product features and specifications, visit the What Is Shentec? and Products pages. Product catalogs are available from the product page.
For more details, please contact us using the Inquiry Form.
In the actual battery is there Shentec logo printed?
The package design presented on the web is for catalogue purpose, so the design of the actual battery will be different.
I want to purchase a sample of Shentec. Where can I get one?
Please contact us from the Contact Us page. Our sales representative will get back to you later.
Do you sell Shentec cells and modules to individual customers?
You can buy from our Amazon store, choose your country to get our store products faster. For more details, please visit our How to Buy pages.
Charger
What do the 80% and 100% charge times mean?
The battery can be charged at any time regardless of its state of charge, e.g. during a work break. There is no memory effect, i.e. the battery can be taken out of the charger even before it is fully charged.
Charge the battery in a dry and enclosed location at an ambient temperature between +5°C and +40°C.
Does the use of a quick charger harm the battery in the long term?
The use of a quick charger has no detrimental effect on the useful life of the battery.
The battery and charger are intelligently connected during the entire charge process. Both components jointly determine the optimum charge process and are monitored by the battery management system. This avoids the cells in the battery being damaged by excessively high charge currents and temperatures.
Laptop Battery Help and FAQs
How to condition your laptop battery for optimum performance?
A new laptop battery must be conditioned to operate at its full capacity.Our are shipped in a discharged state and must be fully charged and partially discharged at least five times in order to reach its full run time.
To condition your laptop battery, unplug the laptop from the power cord and let the battery run your computer for 30 to 60 minutes. It is important not to let the run all the way to empty or you can damage the battery and may not be able to be recharged.
The conditioning process should be completed within the first month you receive your new battery. The conditioning process can be completed during the first week of receiving your new notebook battery. For more info, check out our page on how to calibrate a laptop battery.
Is it normal for a battery to produce heat?
It is normal for notebook batteries to produce heat when they are being charged and also when you are running on battery power. As energy is transferred within your battery cells, heat is a natural byproduct.
Why does my laptop battery lose power over time?
Over time, laptop batteries lose their ability to hold a charge. This is a normal occurrence and is common to all rechargeable laptop batteries. Most notebook batteries today are made with advanced materials that hold their charge much longer than earlier technologies used just a few years ago. Even so, the life of a laptop battery today will be approximately 500 recharges. For most users, 2- 3 years is a typical life expectancy of a laptop battery.
How to check laptop battery life?
You can check your computers’ remaining battery life by clicking your battery icon or accessing the Power Options section within your computer’s control panel. Your laptop battery life depends on the power capacity of your laptop battery and the amount of energy your computer draws.